Advanced Features for Enhanced Service

1. Table Relocation
If customers wish to move to a different table, no problem! The system supports table changes at any time during service, even if they’ve already placed an order.

2. Change of Ownership
When shifts change, tables can be reassigned to a different staff member seamlessly. All transactions remain intact, ensuring smooth handovers and continuous service.

3. Cancellation and Order Modifications
Mistakes happen! SAP Customer Checkout allows staff to cancel or modify orders even after they’ve been sent to the kitchen. If the kitchen hasn’t started preparation, the system ensures the item is canceled without issue.

4. Day-End Closing & Cash Management
At the end of a shift, staff can perform day-end closing easily. They can tally cash, card, and voucher payments, and the system flags any discrepancies, automatically creating cash balancing transactions for transparency.

5. Tip Management
SAP Customer Checkout supports both recorded and non-recorded tips. Staff can enter the tip amount at the time of payment, and the system will handle tip withdrawals during the day-end closing process. This makes managing gratuities easy and organized.

Why Choose SAP Customer Checkout for Table Service?

Seamless Operations
From taking orders to finalizing payments, SAP Customer Checkout helps streamline every aspect of table service. Real-time integration with SAP Business One means you can keep track of every transaction as it happens.

Customizable to Your Needs
Whether it’s configuring printers for the kitchen and bar, managing special requests, or handling table transfers, SAP Customer Checkout adapts to your unique business requirements.

Improved Customer Experience
Efficient service leads to happier customers. With features like course selection, bill splitting, and rapid order modifications, SAP Customer Checkout helps deliver a top-tier dining experience every time.